RETURNS & EXCHANGES

If your piece is’t right for you, you can exchange or return it, within 14 days of receipt. We kindly ask that all items are returned to us in their original condition, accompanied by the original SABANIS packaging and the sales receipt.

If you wish to return or exchange a creation, simply, contact SABANIS Customer Servicew via telephone or by email. We will be happy to arrange an exchange of your items or a full refund for you.

We offer complimentary returns to all shipments in Greece. Unfortunately, returns from the rest of Europe and the UK are not complimentary for the time being, and any related costs are payable by the buyer. If you return a piece to have it resized or cleaned, you bear the postage cost.

Alternatively, you may return or exchange your order with another desired item in our Flagship Boutique, in Athens. Our team will check the returned jewellery in store, to make sure that it hasn’t been damaged or worn, in order to process the return or refund. To facilitate your return, please present the receipt of your purchase in store.

Please note: Refunds and exchanges can’t be given on engraved or personalised pieces, as well as bespoke jewellery. Also the company is not liable for any loss or damage while your jewellery is on its way back to us.

For more information contact us!

Contact us

From Monday to Saturday: 10AM to 5PM
T: +30 210 3230683
E: [email protected]